Terms & Policies

Privacy Policy and SMS Consent

At Exxceed Wellness, we prioritize the privacy and confidentiality of your personal information. Rest assured that all patient data is handled with the utmost care and in compliance with HIPAA regulations. Our secure systems and stringent data security protocols ensure that your sensitive information remains protected, giving you peace of mind as you embark on your wellness journey.

By providing your telephone number and submitting this form, you consent to receive SMS text messages from Exxceed Wellness. You will not be spammed unnecessarily, and your information will not be sold to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Consent and Authorization

We value your autonomy and believe in the power of informed decisions. Before starting any treatment, we will obtain your informed consent, ensuring that you have a thorough understanding of the recommended approach, potential risks, benefits, and available alternatives. Your active participation and authorization for sharing medical information are strictly limited to other healthcare providers involved in your care, fostering collaboration and enabling us to provide comprehensive support tailored to your needs. We do not sell your personal information to third parties.

Cancellation and No-Show Policy

We understand that life can get busy and circumstances may change unexpectedly. To provide exceptional care to all our valued patients, we kindly request a minimum of 24 hours notice for appointment cancellations or rescheduling. This policy enables us to optimize our scheduling and accommodate the needs of other individuals seeking our services. Missed appointments or late cancellations may be subject to a fee, allowing us to maintain efficiency while ensuring accessibility for all.

Payment and Billing

Please be aware that payment is required at the time of service. We accept various forms of payment to make this process as convenient as possible for you.

Exxceed Wellness offers a sliding price scale. This approach is tailored for individuals who may not have insurance coverage or who are experiencing financial constraints. Our sliding price scale is designed to adjust the cost of our services based on your income level, ensuring that financial challenges do not impede your access to quality healthcare.

Scope of Practice

Exxceed Wellness is dedicated to providing comprehensive care for individuals seeking optimal mental and emotional well-being. Our team of highly qualified licensed and board-certified mental health providers specializes in managing ADHD plus a wide range of mental health conditions. From anxiety and depression to mood disorders, we have the expertise to address your unique concerns. We are passionate about helping you unlock your full potential and achieve overall wellness in your personal and professional endeavors.

Telemedicine Policy

Your wellness journey should be convenient and accessible. Exxceed Wellness offers secure and confidential telemedicine services, allowing you to connect with our experienced mental health providers remotely. Through our user-friendly virtual platform, you can have video-based appointments from the comfort and privacy of your own space. Embrace the flexibility of virtual consultations while receiving the same high-quality care and personalized attention that you would in an in-person visit.

Legal Disclaimer

It is crucial to recognize that psychiatric diagnoses and treatment plans can evolve over time. Diagnoses are based on the information available during the consultation process and may be subject to change as new information emerges from subsequent consultations, additional assessments, or laboratory tests. Our mental health providers will diligently evaluate your individual situation and provide tailored recommendations based on the information provided at the time of consultation. We strongly encourage you to consult with our qualified healthcare providers to obtain personalized advice and receive an accurate diagnosis based on a comprehensive evaluation of your specific circumstances. A thorough examination, including a review of your medical history, symptoms, and any relevant diagnostic tests, is essential for precise diagnosis and treatment planning. Remember, mental health is a complex field, and every individual’s situation is unique. The information on our website is not intended to replace individualized care and should not be solely relied upon for making healthcare decisions. Always consult with a qualified healthcare professional before initiating or altering any treatment plan. Exxceed Wellness and its healthcare providers assume no liability for any errors, omissions, or inaccuracies in the content provided on our website or any damages resulting from the use or reliance on such information. By using our website and engaging in our services, you acknowledge and agree to the terms of this legal disclaimer. We are committed to providing reliable information and ensuring the highest quality of care, but ultimately, individualized assessment and treatment are essential for optimal mental health outcomes.