EXXCEED WELLNESS, INC.
21297 Foothill Blvd, Ste 203, Hayward, CA 94541
Phone: (415) 636-9700 · Email: hello@exxceedwellness.com

Effective Date: June 28, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

Exxceed Wellness, Inc. (“we,” “us,” or “our”) is required by law to protect the privacy of your protected health information (“PHI”), to provide you with this Notice of our legal duties and privacy practices, and to follow the terms of the Notice currently in effect. PHI is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health condition, the care we provide, or payment for that care.

Because we provide psychiatric and mental health services, your information may include especially sensitive categories of data, which receive additional protection under California and federal law as described below.

How We May Use and Disclose Your Health Information

The following describes the ways we may use and disclose your PHI without your written authorization.

For Treatment. We use and disclose your PHI to provide, coordinate, and manage your psychiatric care. For example, members of your care team may share information to develop and carry out your treatment plan, and we may disclose information to other providers involved in your care, such as a primary care physician, pharmacy, laboratory, or a TMS or Spravato treatment team member.

For Payment. We may use and disclose your PHI to obtain payment for the services we provide. For example, we may share information with your health plan to obtain prior authorization for TMS or Spravato, to verify benefits, or to submit a claim.

For Health Care Operations. We may use and disclose your PHI for activities necessary to run our practice and ensure quality care. For example, we may use information for quality assessment, staff training and supervision, care coordination, business management, and compliance activities.

Appointment Reminders and Health-Related Communications. We may contact you to remind you of appointments or to share information about treatment options or other health-related services that may be of interest to you, consistent with applicable law.

Telehealth. Because we deliver care by secure telehealth across California, your PHI may be transmitted electronically using technology intended to safeguard your information. We use reasonable safeguards to protect information shared during telehealth visits.

Uses and Disclosures That Require Your Written Authorization

The following uses and disclosures will be made only with your written authorization:

Psychotherapy notes, where maintained separately, except in limited circumstances permitted by law.
Marketing communications that involve payment from a third party.
Sale of your protected health information.
Most other uses and disclosures not described in this Notice.

You may revoke an authorization in writing at any time, except to the extent we have already relied on it. We will honor your revocation going forward.

Uses and Disclosures That Do Not Require Your Authorization

We may use or disclose your PHI without your authorization in the following circumstances, subject to the limits of federal and California law:

When required by law.
For public health activities, such as reporting communicable disease or adverse events.
To report abuse, neglect, or domestic violence as required or permitted by law.
For health oversight activities authorized by law, such as audits and investigations.
For judicial and administrative proceedings, such as in response to a court order or, in limited circumstances, a subpoena.
For law enforcement purposes as permitted by law.
To coroners, medical examiners, and funeral directors as necessary.
For organ, eye, or tissue donation where applicable.
For research when approved through a process that protects your privacy.
To avert a serious and imminent threat to your health or safety or that of others.
For specialized government functions, such as military or national security activities where applicable.
For workers’ compensation as authorized by law.

Uses and Disclosures Where You Have the Opportunity to Object

Unless you object, we may share limited information with a family member, friend, or other person you identify who is involved in your care or payment for your care, to the extent directly relevant to that person’s involvement. In an emergency, we will use professional judgment to determine whether a disclosure is in your best interest.

Special Protections Under California Law

California law, including the Confidentiality of Medical Information Act (Civil Code §56 et seq.) and the Lanterman-Petris-Short Act, provides additional protection for mental health information and generally requires your specific authorization before such information is disclosed, except where disclosure is otherwise permitted or required by law. Where California law is more protective than federal law, we follow California law.

Certain categories of information receive heightened protection and generally require specific authorization for disclosure, including information related to mental health treatment, substance use disorder treatment, HIV/AIDS status, genetic information, and reproductive or sexual health.

Your Rights Regarding Your Health Information

You have the following rights with respect to your PHI:

Right to access. You may inspect and obtain a copy of your health information, in the form and format you request when readily producible. We may charge a reasonable, cost-based fee.
Right to request an amendment. You may ask us to amend information you believe is incorrect or incomplete.
Right to an accounting of disclosures. You may request a list of certain disclosures we have made of your information.
Right to request restrictions. You may ask us to limit how we use or disclose your information. We are not required to agree to all requests, but we will honor a request to restrict disclosure to a health plan for a service you paid for in full out of pocket, as required by law.
Right to confidential communications. You may ask us to communicate with you in a specific way or at a specific location.
Right to a paper copy of this Notice. You may request a paper copy at any time, even if you agreed to receive it electronically.
Right to be notified of a breach. You have the right to be notified following a breach of your unsecured PHI.
Right to revoke an authorization in writing, as described above.

To exercise any of these rights, please contact our Privacy Officer using the information below.

Our Duties

We are required by law to maintain the privacy of your PHI, to provide you with this Notice, to follow the terms of the Notice currently in effect, and to notify you following a breach of unsecured PHI. We reserve the right to change this Notice and to make the revised Notice effective for information we already have as well as for information we receive in the future. The current Notice will be posted at exxceedwellness.com, and a copy will be available upon request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against in any way for filing a complaint.

To file a complaint with us, contact our Privacy Officer:

Privacy Officer: Nefretiri Abat, PMHNP-BC
Exxceed Wellness, Inc.
21297 Foothill Blvd, Ste 203, Hayward, CA 94541
Phone: (415) 636-9700
Email: hello@exxceedwellness.com

To file a complaint with the federal government:
U.S. Department of Health and Human Services, Office for Civil Rights
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/

This Notice is effective as of June 28, 2026. Exxceed Wellness, Inc. reserves the right to revise this Notice and will post the current version on this website.

Notice of Privacy Practices