Privacy Policy and SMS Consent

SMS Communications

Description of SMS program and messaging use cases. If you consent to receive SMS messages from Exxceed Wellness Inc., you may receive the following types of SMS messages: appointment reminders, scheduling updates, account notifications, alerts, care-related communications, responses to your inquiries, and (if you opt in to marketing) promotional offers, specials, new service announcements, and educational campaigns.

Instructions to opt out. To stop receiving messages, reply STOP to any text message. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at hello@exxceedwellness.com or 415-636-9700.

Message and data rates. Message and data rates may apply. Check with your carrier for details. Message frequency may vary.

Age restriction. You must be 18 years of age or older to use this SMS service.

Carrier disclaimer. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase or service.

We do not share, sell, rent, or disclose your mobile information or SMS consent to third parties or affiliates for marketing purposes.

Privacy Policy and SMS Consent

Last updated: April 30, 2026.

This Privacy Policy describes how Exxceed Wellness Inc. (“Exxceed Wellness,” “we,” “our,” “us”) collects, uses, and protects information you provide through our website at exxceedwellness.com and the SMS messages we send. If you have questions, contact us at hello@exxceedwellness.com or 415-636-9700.

Information we collect through this website

When you submit a form on this website (for example, the contact form on our Contact page), we collect the information you provide, which may include your name, email address, telephone number, the subject of your inquiry, and the contents of your message. We use this information to respond to you, schedule care, and provide the services you request. Patient information collected outside of this website is handled in accordance with our Notice of Privacy Practices and applicable HIPAA requirements.

SMS / text messaging consent

Exxceed Wellness Inc. sends text messages only with your express written consent. You provide that consent by checking the corresponding SMS opt-in checkbox on one of our forms, by replying to confirm an opt-in, or by another clear, affirmative action. Submitting your phone number alone is not consent to receive SMS. Consent is not a condition of purchase or service.

There are two distinct SMS categories, and each requires its own separate opt-in:

• Conversational and transactional SMS — appointment reminders, scheduling updates, account notifications, alerts, and other care-related information from Exxceed Wellness Inc.
• Marketing and promotional SMS — specials, new services, educational campaigns, and promotional offers from Exxceed Wellness Inc.

Opting into one category does not opt you into the other. To stop receiving messages, reply STOP to any text message. You may opt out at any time by replying STOP to any message we send; reply HELP for help, or contact us using the information above. Message frequency may vary. Message and data rates may apply. Check with your carrier for details. Your wireless carrier is not liable for delayed or undelivered messages.

No sale or sharing of mobile information for marketing

• SMS consent is not shared with third parties for marketing purposes.
• We do not share, sell, rent, or disclose your mobile information or SMS consent to third parties or affiliates for marketing purposes.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties except the messaging vendors and platform providers we use solely to deliver your SMS (for example, our SMS platform and the underlying telecom carriers). Those vendors are contractually limited to processing this data on our behalf for the purpose of delivering messages you have requested.

Data security

We use reasonable administrative, physical, and technical safeguards designed to protect the personal information we collect.

Your choices

You may withdraw SMS consent at any time by replying STOP. To stop receiving messages, reply STOP to any text message. To request access to, correction of, or deletion of personal information you have provided through this site, contact hello@exxceedwellness.com.

Updates to this policy

We may update this Privacy Policy from time to time. The current version is always available at https://exxceedwellness.com/privacy-policy-and-sms-consent/. Material changes will be posted with a revised “Last updated” date.

Contact

Exxceed Wellness Inc.
Email: hello@exxceedwellness.com
Phone: 415-636-9700
Website: https://exxceedwellness.com